A discreet, organised, tech savvy and efficient PA is required to provide proactive, highly organised and discreet personal assistant and household coordination support to the family in a large private household on a large Estate. This is a live out position and the candidate will need to live locally with a car.

Acting as a central coordination point for the household, the role is responsible for ensuring the smooth management of guest visits, family events, household projects, access arrangements and day-to-day administration. You will also provide dedicated diary management support to the male principal.

Working collaboratively with the wider team, the role will deliver exceptional standards of service whilst maintaining the highest levels of confidentiality, professionalism and discretion.

Main Responsibilities:

Household Coordination & Guest Management

• Liaise closely with the House Manager on all matters relating to household occupancy and family plans.

• Support the planning and delivery of private family events, dinners, and celebrations.

• Ensure household colleagues are appropriately briefed regarding arrivals, departures and key family requirements.

• Lead the administration and coordination of guest visits, including invitations, travel arrangements, itineraries, house sheets, guest communications, dietary requirements, visit briefings and post-visit follow-up. • Continually review household administrative processes and identify opportunities for improvement.

• Coordinate the movement of furniture, artwork, collections and interior furnishings in conjunction with the relevant teams.

• Act as a key contact and manage requests for access to private family areas and residences. • Coordinate appointments, site visits and contractor access.

• Assist with household purchases, including sourcing, ordering, delivery tracking and supplier follow-up.

• Support budget administration and invoice processing.

Personal Assistant Support to The Male Principal:

• Manage his diary, appointments and scheduling requirements.

• Anticipate requirements and proactively coordinate actions arising from meetings, events and commitments.

• Manage confidential correspondence and communications with absolute discretion.

Technology, Systems and Digital Coordination

Act as a primary point of contact for family members and household colleagues in relation to day-to-day technology and systems support. Act as the household’s systems champion, driving effective use of Microsoft Teams, shared calendars, document management and digital collaboration tools.

Experience and confidence using APPLE/Mac book Pro machines is absolutely essential, as these are the computers the family use
• Maintain digital filing systems and ensure household information is organised, secure and easily accessible.

Other Duties

• Provide flexible support during busy periods, absences and complex projects to other household colleagues.

• Support the delivery of family projects and initiatives. • Help to source and distribute presents for friends and family.

• Assist with the preparation and organisation of family photo albums, as required.

• To understand and comply with all security and emergency procedures. This will include key control, safeguarding valuables and emergency evacuation.

This is a description of your duties and responsibilities at the present time, however, this is not an exhaustive list and other duties may be required in line with the current and future needs of the business.

PERSONAL SPECIFICATION

• Previous experience supporting a senior individual, entrepreneur, private family or similar environment would be highly advantageous.

• Experience coordinating hospitality, guest arrangements or private events.

• An established and dependable approach, with the confidence to operate independently.

• Exceptional organisational and time management skills, with the ability to manage multiple priorities simultaneously.

• Exceptional diary management skills with a high degree of accuracy and attention to detail.

• Strong project coordination skills with the ability to take an idea, concept or requirement and coordinate the relevant people and actions through to completion.

• A proactive, resourceful and service orientated approach, anticipating needs rather than reacting to them.

• Excellent written and verbal communication skills responding effectively in person, over the telephone and email.

• Strong interpersonal skills with the ability to build credibility and maintain positive working relationships with family members, household colleagues and external contacts.

• Confident with technology and comfortable using Microsoft Office/Microsoft 365 shared calendars, password managers and task or project management tools. Strong working knowledge of Macbooks and Apple operating systems would be advantageous.

• Awareness of the need for confidentiality, discretion and sensitivity.

• A flexible and adaptable team player willing to go the extra mile to get the job done.

• A full and valid UK driving licence.

• A clear enhanced DBS check is required to be undertaken.

This role involves intimate access to the private home and lives of the family. The need for high integrity and complete trust cannot be overstated as an essential personal attribute and personal value of the candidate.

This will be a Monday - Friday role from 8.3/9am - 5.30/6pm and is office based - NO WORKING FROM HOME. You will be based in the family home. There may be the occasional weekend if there is a large event happening that you will need to come in - flexibility over this is required.

Best suited to someone who enjoys working in a service role and being super efficient and organised!

Salary IRO £45,000 - live out - will depend on experience.

Please e mail your CV to ella@sugarellacooks.co.uk if you are interested in this role.